NOAA products, services and information are important to both the nation as a whole, and to the daily lives of United States (U.S.) citizens. NOAAÂs Science Advisory Board (SAB) identified a need for more effective two-way communication between its programs and the customers and clients it serves. NOAAÂs Gulf of Mexico Extension, Outreach and Education (EOE) Engagement Pilot Program has a goal of improving the way the agency engages with its constituents. NOAAÂs EOE Engagement Program is analyzing the way NOAA currently engages with its constituents and will provide recommendations to NOAA on ways to improve two-way communication with customers.
To achieve this goal, engagement staff is utilizing existing Office of Management and Budget- approved survey questions and has also developed new valid and reliable questions to create a survey instrument to collect responses from core groups of NOAA constituents. The survey instrument will assess NOAAÂs accessibility, responsiveness and respect for partners. These parameters are three of the seven parameters identified in the Kellogg CommissionÂs report Returning to our Roots: The Engaged Institution, recommended by the SAB for NOAAÂs use in assessing constituent engagement. A longer-term goal is that the survey instrument we have developed will ultimately become a standard NOAA tool for assessing how well NOAA engages with constituents throughout the nation.
PL:
Pub.L. 110 - 69 4002
Name of Law: America Creating Opportunities to Meaningfully Promote Excellence in Technology, Education and Scie
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.