Information Collection Request

Survey of Healthcare Experiences Dental Patient Satisfaction Survey

ICR 201003-2900-014 · OMB 2900-0764 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form VA Form 10-0503 Survey of Healthcare Experiences of Patients, Dental Patient Satisfaction Survey Form and Instruction New Available
CAHPS Supplemental Items for Adult Questionnaire.pdf Supplementary Document Uploaded 2011-02-08 Available
Post SurveyThank You letter.doc Supplementary Document Uploaded 2010-07-06 Repair queued
Pre-Survey Letter.doc Supplementary Document Uploaded 2010-07-06 Repair queued
10-0503_Justification B final.docx Supporting Statement B Uploaded 2011-02-08 Available
10-0503 Justification.doc Supporting Statement A Uploaded 2010-07-27 Repair queued
ADA Trends - Development and Testing of a Survey Instrument....pdf Supplementary Document Uploaded 2010-03-24 Available
IC Document Collections
IC IDCollectionTypeStatusForm
192326 Survey of Healthcare Experiences of Patients, Dental Patient Satisfaction Survey Form and Instruction New
ICR Details
2900-0764 201003-2900-014
Historical Active
VA
Survey of Healthcare Experiences Dental Patient Satisfaction Survey
New collection (Request for a new OMB Control Number)   No
Regular
Approved with change 02/25/2011
Retrieve Notice of Action (NOA) 07/27/2010
  Inventory as of this Action Requested Previously Approved
02/28/2014 36 Months From Approved
36,585 0 0
9,146 0 0
0 0 0

The overall purpose of the VHA Office of Dentistry Dental Patient Satisfaction Survey is to systematically obtain information from patients that can be used to identify problems or complaints that need attention and to improve the quality of dental health care services delivered to Veterans. The Office of Dentistry (OOD) currently tracks a number of clinical parameters indicative of quality care (e.g., appropriate use of fluoride products in high caries risk patients, frequency of dental examinations and care provided to medically compelling patients); however, patient satisfaction with this care is not specifically measured. The mission of the Veterans Health Administration (VHA) is to provide high quality medical and dental care to eligible veterans.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  75 FR 63 04/02/2010
75 FR 109 06/08/2010
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 36,585 0 0 36,585 0 0
Annual Time Burden (Hours) 9,146 0 0 9,146 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
This is a new collection, therefore all burden hours are considered an increase.

$300,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Denise McLamb 202-565-8374 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
07/27/2010