Approved consistent with revisions submitted by VA and included in the public docket.
Inventory as of this Action
Requested
Previously Approved
03/31/2014
36 Months From Approved
65,600
0
0
1,640
0
0
0
0
0
The CCHT satisfaction survey will capture current patients perspectives on satisfaction with specific aspects of the program and equipment through an automated method. The survey will be delivered electronically to patients enrolled in the CCHT Program via a messaging device located in the patientÂs home. These devices will provide questions to enrolled patients on a small screen and in some cases, the questions are electronically spoken to visually impaired patients through Interactive Voice Response. The patient will select the appropriate answer using either buttons or a touch screen application. Patient satisfaction responses will be captured electronically and reported.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.