This submission did not address the previous terms of clearance:
This information collection request lacks any specificity that would allow OMB to evaluate the practical utility of the information collected. Prior to resubmission, the agency will explain why it is necessary to collect this information, how it will be used, and how it will be collected and analyzed. Part B of the revised supporting statement must detail how the methodology will be implemented, what response rates were achieved in the previous survey, and the analysis plans that will yield statistically valid data.
Inventory as of this Action
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Previously Approved
36 Months From Approved
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The primary purpose of this survey is to collect information regarding how welcome foreign visitors feel upon their processing into the US by DHS Customs and Border Protection (CBP) officers. This will provide valuable data for enhancing customer service training of DHS CBP officers and will further the efforts by Secretaries Rice and Chertoff in their initiative to make the US more attractive to foreign citizens as a place to visit, study and do business.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.