Information Collection Request

National Clearinghouse on Child Abuse and Neglect Information (CAN) and NAIC

ICR 200804-0970-001 · OMB 0970-0303 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
Form 1 Customer Satisfaction - Ind / Households Form and Instruction Modified Available
Form 1 Focus Group - State local Form and Instruction New Repair queued
Form 1 Focus Group - Private Sector Form and Instruction New Available
Form 1 Comment Card - State, Local and Tribe Form and Instruction New Repair queued
Form 1 Comment Card - Private Sector Form and Instruction New Repair queued
Form 1 Publication Survey - State, Local Form and Instruction New Repair queued
Form 1 Publication Survey - Private Sector Form and Instruction New Available
Form 1 Public Survey - Ind / Households Form and Instruction New Available
Form 1 Customer Satisfaction - Private Sector Form and Instruction New Repair queued
Appendix A_Executive Order.pdf Supplementary Document Uploaded 2008-03-06 Available
Supporting_Statement_Gateway[1].doc Supporting Statement A Uploaded 2008-03-14 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
43726 Customer Satisfaction - Ind / Households Form and Instruction Modified
184345 Focus Group - State local Form and Instruction New
184344 Focus Group - Private Sector Form and Instruction New
184343 Comment Card - State, Local and Tribe Form and Instruction New
184342 Comment Card - Private Sector Form and Instruction New
184341 Publication Survey - State, Local Form and Instruction New
184340 Publication Survey - Private Sector Form and Instruction New
184339 Public Survey - Ind / Households Form and Instruction New
184338 Customer Satisfaction - State, Local, or Tribal Other-web New
184337 Customer Satisfaction - Private Sector Form and Instruction New
ICR Details
0970-0303 200804-0970-001
Historical Active 200605-0970-001
HHS/ACF
National Clearinghouse on Child Abuse and Neglect Information (CAN) and NAIC
Extension without change of a currently approved collection   No
Regular
Approved without change 09/08/2008
Retrieve Notice of Action (NOA) 04/03/2008
  Inventory as of this Action Requested Previously Approved
09/30/2011 36 Months From Approved 07/31/2009
2,153 0 1,498
175 0 177
0 0 0

In response to Executive Order 12862 issued on September 11, 1993, a call for a customer-driven government, the Clearinghouses' Evaluation plan was designed to better understand the kind and quality of services Clearinghouse customers want and their level of satisfaction with existing services. Through web, phone, email, and print surveys, the Clearinghouses# intended to improve the quality of their products and services, in turn allowing limited resources to be targeted to improving those components that have the most impact on customer satisfaction.

EO: EO 12862 Name/Subject of EO: Customer Surveys
  
None

Not associated with rulemaking

  72 FR 63911 11/13/2007
73 FR 7292 02/07/2008
Yes

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 2,153 1,498 0 655 0 0
Annual Time Burden (Hours) 175 177 0 -2 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$60,400
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Robert Sargis 2026907275

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
04/02/2008