Given that statistical methods will not be used and this is not a census, USCG may not characterize the results of these surveys as representative of the population. The survey results must be considered qualitative.
Inventory as of this Action
Requested
Previously Approved
05/31/2010
36 Months From Approved
300
0
0
120
0
0
0
0
0
Customer satisfaction surveys are required by Executive Order 12862. The U.S. Coast Guard will use the information obtained from direct customers to measure satisfaction with current services and determine whether additional services are required.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
The burden increases because the collection is being reinstated.
$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Jonathan Berkson 202 267-1457
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
1625-0087_60day_FR.doc
1625-0087_EX_12862.pdf
U.S. Coast Guard International Ice Patrol (IIP) Customer Survey