Approved consistent with the following web site usability, CDC will submit individual requests under this clearance to OMB including 1. a running tally of the total number of approved hours and respondents currently in use under the generic clearance; in the event that additional hours are required, CDC should submit an 83-C change worksheet to OMB 2. a justification section describing the proposed collection and any planned analysis in detail, specifically addressing the relevance of the collection to the overall structure of the generic clearance. OMB will attempt to provide comments within ten days of official receipt of individual clearance requests under this approval. CDC must receive explicit OMB approval prior to the fielding of any proposed collections under this clearance.
Inventory as of this Action
Requested
Previously Approved
03/31/2010
36 Months From Approved
75,000
0
0
41,042
0
0
0
0
0
CDC seeks approval to conduct usability tests of the CDC web site, http://www.cdc.gov on an ongoing basis. By collecting usability information, CDC will be enabled to serve, and respond to, the every-changing demands of web site users. These uses include individuals (patients, educators, students, etc., interested communities, partners, healthcare providers, and businesses.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Stds
US Code:
42 USC 241
Name of Law: Public Health Service Act, Research and Investigations Generally
Executive Order 12862 (Attachment 1) directs Federal agencies that provide significant services directly to the public to survey customers to determine the kind and quality of services they need and their level of satisfaction with existing services. The Centers for Disease Control and Prevention (CDC) seeks to obtain approval to conduct usability surveys on pages of the CDC websites on an ongoing basis.
$215,625
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Saleda Perryman
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.