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Federal forms, ICRs, and supporting documents

Information Collection Request

Study to Measure Customer Satisfaction of IRS Wage and Investment Customers

ICR 200203-1545-001 · OMB 1545-1778 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC IDCollectionTypeStatusForm
19351 Study to Measure Customer Satisfaction of IRS Wage and Investment Customers Migrated
ICR Details
1545-1778 200203-1545-001
Historical Active
TREAS/IRS
Study to Measure Customer Satisfaction of IRS Wage and Investment Customers
New collection (Request for a new OMB Control Number)   No
Emergency 03/08/2002
Approved without change 03/11/2002
Retrieve Notice of Action (NOA) 03/04/2002
The agency is not required to display the expiration date.
  Inventory as of this Action Requested Previously Approved
09/30/2002 09/30/2002
9,500 0 0
1,837 0 0
0 0 0
The purpose of this study is to develop a more thorough understanding of the mass market that Wage and Investment (W&I) us trying to serve. The survey will yield valuable information about taxpayer behavior patterns, their interaction with the IRS and potential fail pints in the tax administration system.
None
None
No
1
IC Title Form No. Form Name
Study to Measure Customer Satisfaction of IRS Wage and Investment Customers
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 9,500 0 0 9,500 0 0
Annual Time Burden (Hours) 1,837 0 0 1,837 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
No
$0
No
No
Uncollected
Uncollected
Uncollected
Uncollected
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
03/04/2002