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Federal forms, ICRs, and supporting documents

Information Collection Request

FEMA Response and Recovery Program Evaluation and Customer Satisfaction Surveys

ICR 200102-3067-002 · OMB 3067-0256 · Historical Active

Forms and Documents
DocumentTypeStatusAvailability
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC IDCollectionTypeStatusForm
32060 FEMA Response and Recovery Program Evaluation and Customer Satisfaction Surveys Migrated
ICR Details
3067-0256 200102-3067-002
Historical Active 199712-3067-001
FEMA
FEMA Response and Recovery Program Evaluation and Customer Satisfaction Surveys
Revision of a currently approved collection   No
Regular
Approved without change 08/28/2001
Retrieve Notice of Action (NOA) 02/28/2001
(1) To ensure reliability of each survey, management of this project should emphasize obtaining adequate sample size to be able to generalize results and taking steps to maximize response rates. (2) Any questions on race and ethnicity should conform to OMB standards (see 62 FR 58789). The 'Other' category is not permitted under these guidelines and there should be a separate ethnicity question before the race question. (3) This approval applies only to those surveys specifically included in this collection and for which OMB has received copies of the survey instruments. Other surveys referenced in the package are not covered under this approval.
  Inventory as of this Action Requested Previously Approved
08/31/2004 08/31/2004 08/31/2001
96,720 0 233,256
24,180 0 58,316
0 0 0
In response to Executive Order 12862 and the Government Performan Performance and Results Act the Response and Recovery Directorate (R&R) of the Federal Emergency Management Agency condusts surveys to obtain information about customer satisfaction and program effectiveness. The surveys help measure performance against standards and goals and helps interpret the effects of disaster- related policy chanages or innovtions. R&R will collect data via phone, mail and internet surveys and focus groups and plans to survey individual disaster applications, state & local officials other federal agencies, and voluntary agencies.
None
None
No
1
IC Title Form No. Form Name
FEMA Response and Recovery Program Evaluation and Customer Satisfaction Surveys
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 96,720 233,256 0 -136,536 0 0
Annual Time Burden (Hours) 24,180 58,316 0 -34,136 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes
$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/28/2001