OMB control number

TSA Customer Comment Tools

OMB 1652-0030 · DHS/TSA.

OMB 1652-0030

The Transportation Security Administration (TSA) is seeking a revision of the TSA Customer Comment Card information collection. The card is being used at airports for customer complaints, compliments, and suggestions.

The latest form for TSA Customer Comment Tools expires 2028-11-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
PC_202504-1652-006_070225_114841_1.pdf Public Comments
CFR-2017-title49-vol9-sec1503-3.pdf Supplementary Document
CFR-2017-title49-vol9-sec1503-3.pdf Supplementary Document
GAO_13_43_full.pdf Supplementary Document
GAO_13_43_full.pdf Supplementary Document
GPRAof1993 PL 103-62 (8.3.1993).pdf Supplementary Document
GPRAof1993 PL 103-62 (8.3.1993).pdf Supplementary Document
1652-0030 TSA_CustCmtTools SS_.docx Supporting Statement A
1652-0030 TSA_CustCmtTools SS_.docx Supporting Statement A
1652-0030 TSA_CustCmtTools 30DN_90 FR 23351 (6.2.2025).pdf Supplementary Document
1652-0030 TSA_CustCmtTools 30DN_90 FR 23351 (6.2.2025).pdf Supplementary Document
1652-0030 TSA_CustCmtTools 60DN_90 FR 12333 (3.17.2025).pdf Supplementary Document
1652-0030 TSA_CustCmtTools 60DN_90 FR 12333 (3.17.2025).pdf Supplementary Document
Electronic Submissions Other-Screenshots
Civil Rights and Disability Other-Screenshots
TSA Customer Comment Card Other-Comment Card

All Historical Document Collections

202504-1652-006	Extension without change of a currently approved collection	2025-06-02
202107-1652-001 Approved without change	Revision of a currently approved collection	2021-07-22
201712-1652-001 Approved without change	Revision of a currently approved collection	2018-03-01
201608-1652-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2016-08-12
201411-1652-003 Approved with change	Revision of a currently approved collection	2014-11-30
201402-1652-001 Withdrawn and continue	Revision of a currently approved collection	2014-04-30
201204-1652-009 Approved without change	Revision of a currently approved collection	2012-04-27
201201-1652-001 Withdrawn and continue	Extension without change of a currently approved collection	2012-01-30
200902-1652-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2009-05-13
200810-1652-003 Approved without change	Revision of a currently approved collection	2008-10-27
200807-1652-001 Withdrawn and continue	Extension without change of a currently approved collection	2008-08-18
200505-1652-001 Approved without change	Extension without change of a currently approved collection	2005-05-23
200502-1652-001 Approved without change	New collection (Request for a new OMB Control Number)	2005-02-09

OMB Details

TSA Customer Comment Card

Federal Enterprise Architecture: Homeland Security - Border and Transportation Security